Customer Service Track Order

Privacy Policy

Each forms or services limit the amount of personal date to a strick minimum required and will indicate:

→ What are the prupose of the data requested ;
→ If the data is required or not for the process of your request ;
→ Who will have access to the data (only RFA-67.EU for the most part, except when specified when a third party will have to be involved for your request) ;

Your personal data requested on rfa-67.eu will be handled following a secured protocol and will allow RFA-67.EU to handle your request within its own applications.

For all information about the use or your right on how RFA-67.EU treat your personal data, you can contact our Data Protection Officer (DPO) :

from this form
→ or by mail signed and along a copy of your ID to the address :

Attn: DPO
11641 US 19 N.
Clearwater, FL 33764

About cookies

We use different cookie on this website to improve our services.

Qu'est-ce qu'un "cookie" ?

A cookie is a small data file that assigns a unique anonymous number to your browser from a web server and is stored on your computer's hard drive. Cookies can not damage or read information stored on your hard drive.

2 types of cookies are used on RFA-67.EU :

1) Internal Cookies that are required for our site to operate properly

This cookies allows our website to operate. You can adjust your browser settings to refuse all cookies or to inform you when a cookie is being placed on your hard drive. However, your election not to accept these cookies may diminish your experience with the Site because of additional time needed to repeatedly enter information.

Cookie Name Purpose Lifetime
Tarteaucitron Save your choice about cookied 12 months
PHPSESSID Will handle the information related to your cart Session

We also collect your IP address for security pruposes. The addresses will be stored on our servers and will be deleted in 12 months. We will not disclose, sell, trade, or rent your IP addresses.

2) Audience Analysis Cookies

In order to adapte our website to the behaviour of our visitors, we analyse the number of visitors, number of page visited and the activity of each visitors. We use Google Analytics as a tool for RFA-67.EU. This tool generate these cookies :

Cookie Name Purpose Lifetime
__utma Google Analytics Statistics 24 months
__utmb Google Analytics Statistics 1 day
__utmc Google Analytics Statistics Session
__utmt Google Analytics Statistics 1 day
__utmz Google Analytics Statistics 6 months
_ga Google Analytics Statistics 12 months
_gat Google Analytics Statistics 12 months

Lifetime of your personal data

Procedure Lifetime
Customer Service Request 12 months after a customer ticket is closed
Customer Order 10 years after processing your order